Work with us

Cookie policy

INFORMATION ON COOKIES

 

Due to the effect of the modification of the “Law on Information Society Services” (LSSICE) established by Royal Decree 13/2012, it is obligatory to obtain the user’s express consent for all websites which use non-essential cookies before they browse them.

 

WHAT ARE COOKIES?

 

Cookies and other similar technologies such as local shared objects, flash cookies or pixels are tools used by web servers to store and recover information on their visitors, as well as to allow the site to function correctly.

Through the use of these devices, the web server is able to remember some data concerning the user, such as their preferences for viewing pages of the server, their name and password, products which interest them most, etc.

 

COOKIES AFFECTED BY THE REGULATION AND COOKIES WHICH ARE EXCLUDED

 

In accordance with the EU directive, cookies which require the informed consent of the user are analytics, advertising and affiliate cookies, those of a technical nature and those necessary for the operation of the website or the provision of services expressly requested by the user being excluded.

 

WHAT TYPES OF COOKIES EXIST?

There are five main groups of cookies:

  • Analytics cookies: these collect information on the use of the website.
  • Social cookies: these are necessary for external social networks.
  • Partner cookies: these allow monitoring of visits from other websites, with which the website has established a partnership contract (affiliate companies).
  • Advertising and behavioural cookies: these gather information on preferences and personal selections of the user (retargeting).
  • Technical and functional cookies: these are those which are strictly necessary for use of the website and for provision of the contracted service.

COOKIES USED ON THIS WEBSITE

 

Cookie Duration Description
_ga 2 years These cookies are part of Google Analytics. This software helps us to gather and analyse information on visitors without personally identifying the individual visitors from Google, such as the user of the browser, new numbers of visitors, response to marketing activity and purchase times. This information helps us to improve our website and its purchase experience, and make our marketing campaigns relevant.
__gumm_device End of browsing Session Cookie – [pixelRatio]
__gumm_device End of browsing Session Cookie – [resolution]
__gid 24 hours This is an analytics cookie, related with Google Analytics, used to distinguish users.
hs-messages-hide-welcome-message Session Own cookie, serving to hide the welcome message.
hs-messages-is-open Session Own cookie, serving to show the welcome message.
messagesUtk 2 years Cookies for use of the chat
nQ_cookieId 2088 Recognises the returning user
nQ_ visitId 2088 Recognises the returning user

 

WITHDRAWAL OF CONSENT FOR INSTALLING COOKIES

HOW TO DELETE COOKIES FROM THE BROWSER

Chrome

1. Select the Tools icon.
2. Click Configuration.
3. Click Show Advanced Options.
4. In the “Privacy” section, click Content Configuration.
• Delete cookies: Click All cookies and site data.
• Do not allow cookies to be stored.
5. Click Delete browsing data (empty the Cache).
6. Close and restart the browser.

For more information on Chrome click here: http://support.google.com/chrome/answer/95647?hl=es

Internet Explorer. Version 11

1. Select Tools | Internet Options.
2. Click the General tab.
3. In the “Browsing History” section, click Delete browsing history upon exit.
4. Select Delete files.
5. Select Delete cookies.
6. Click Delete.
7. Click Accept.
8. Close and restart the browser.

For more information on Internet Explorer click here: http://windows.microsoft.com/es-419/windows7/how-to-manage-cookies-in-internet-explorer-9

Firefox. Version 18

1. Select Firefox | History | Clear recent history.
2. Next to “Details”, click the downward arrow.
3. Select the following checkboxes: Cookies, Cache, Active logins.
4. Using the “Time interval to delete” on the dropdown menu, select All.
5. Click Delete now.
6. Close and restart the browser.

You can accept or reject cookies individually in the Firefox Preferences, in the History section available in Tools > Options > Privacy.

For more information on Mozilla Firefox click here: https://www.mozilla.org/es-ES/privacy/websites/#cookies

Safari Version 5.1

1. Select the Safari icon / Edit | Restore Safari.
2. Select the following checkboxes: Delete history, Delete all website data.
3. Click Reset.
4. Close and restart the browser.

For more information on Safari click here: http://support.apple.com/kb/PH5042

Opera

Options – Advanced – Cookies.
The cookie options control the way in which Opera manages them and therefore their acceptance or rejection.

For more information on Opera click here: http://help.opera.com/Linux/10.60/es-ES/cookies.html

Other browsers

If you wish to obtain more information on cookies, visit http://www.allaboutcookies.org or to obtain information on how to delete them from your browser, visit http://www.allaboutcookies.org/manage-cookies/index.html. We recommend that you print a copy of these terms for future reference.

 

Consult the documentation of the browser you have installed.